PRIVACY POLICY
Last updated September 04, 2026



This Privacy Notice for Pivotal Corporate ( ' we', ' us', or ' our' ), describes how and why we might access, collect, store, use, and/or share ( ' process' ) your personal information when you use our services ( ' Services' ), including when you:
  • Engage with us in other related ways, including any marketing or events
Questions or concerns?  Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@pivotalcorporate.com .


SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our  table of contents  below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about  personal information you disclose to us .

Do we process any sensitive personal information?  Some of the information may be considered 'special' or 'sensitive' in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about  how we process your information .

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about  when and with whom we share your personal information .

How do we keep your information safe? We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about  how we keep your information safe .

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about  your privacy rights .

How do you exercise your rights? The easiest way to exercise your rights is by submitting a  data subject access request , or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect?  Review the Privacy Notice in full .


TABLE OF CONTENTS


1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

 In Short:   We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services,  express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • names
  • email addresses
Sensitive Information. We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

 In Short:   Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.


2. HOW DO WE PROCESS YOUR INFORMATION?

 In Short:  We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
  • To facilitate account creation and authentication and otherwise manage user accounts.  We may process your information so you can create and log in to your account, as well as keep your account in working order.

  • To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

 In Short:  We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
  • Consent.  We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about  withdrawing your consent .
  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

 In Short:  We may share information in specific situations described in this section and/or with the following third parties.

We may need to share your personal information in the following situations:
  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

 In Short:  We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account , prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements or to tailor advertisements to your interests. The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice .

6. HOW LONG DO WE KEEP YOUR INFORMATION?

 In Short:  We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us .

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

 In Short:  We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

 In Short:  We do not knowingly collect data from or market to children under 18 years of age .

We do not knowingly collect, solicit data from, or market to children under 18 years of age , nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18 , please contact us at info@pivotalcorporate.com .

9. WHAT ARE YOUR PRIVACY RIGHTS?

 In Short:   In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Switzerland , you have rights that allow you greater access to and control over your personal information.   You may review, change, or terminate your account at any time, depending on your country, province, or state of residence.

In some regions (like the EEA, UK, and Switzerland ), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section ' HOW CAN YOU CONTACT US ABOUT THIS NOTICE? ' below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the UK and are unhappy with how we have handled your personal information, you can make a complaint directly to us. This is in addition to the rights you have under the UK General Data Protection Regulation and the Data Protection Act 2018.

How to contact us:
What happens after you complain
  • We will acknowledge your complaint within 30 days of receiving it.
  • We will investigate without unjustifiable or excessive delay.
  • We will keep you informed of progress and explain the outcome.
If you are not happy with our final response, you can refer your complaint to the Information Commissioner's Office, the UK supervisory authority.
  • Website:   ico.org.uk/make-a-complaint

  • Helpline: 0303 123 1113
  • Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or  UK data protection authority .

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner .

Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ' HOW CAN YOU CONTACT US ABOUT THIS NOTICE? ' below .

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Account Information

 If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at info@pivotalcorporate.com .

10. CONTROLS FOR DO-NOT-TRACK FEATURES

 Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ( 'DNT' ) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised . As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.

11. PRIVACY NOTICE

 Who are we (Throughout this document we, us, our and our refer to the below) • Pivotal Corporate & Trust Solutions Limited t/a Pivotal Corporate; • Pivotal Corporate Secretaries Limited; and • Pivotal Corporate AMS Limited (together referred to as “Pivotal”). We provide corporate services including company secretarial, project management and accounting services to our Clients and are registered as a corporate service provider (“CSP”) with the supervision of the Institute of Chartered Accountants in Ireland. As a CSP, we are also subject to the EU General Data Protection Regulation 2016/679 (“GDPR”) as well as local data protection laws implemented by the Irish government. In the carrying out of services as outlined in a written agreement with a Client, Pivotal is generally considered a data processor relating to the personal data of any such directors, officers, duly appointed attorneys or legal representatives, authorised signatories, employees, customers, shareholders, ultimate beneficial owners, or personnel connected with professional advisers or service providers affiliated with the Client, with the Client being considered the data controller in this instance. On some occasions however, Pivotal will be considered the data controller such as interactions with Clients, the gathering of anti-money laundering information, maintaining internal databases, etc. Where are we  (Where is the location of data processing.) Personal Data is processed by Pivotal Corporate: • At our office located at 45 O’Connell Street, Limerick; and/or • At other locations where staff are located on occasion. What information will we collect about you? We collect some or all of the following information about you when you engage us to deliver our services or interact with us professionally: • Identity and Contact Information such as but not limited to: name, address both residential and business, telephone number, e-mail address (or other contact details), date of birth, job title, education and professional history (where provided on CV), employer details, tax residency, proof of identity, PPS number (or equivalent), ID documentation and proof of address. • Recruitment Information such as but not limited to work experience, education history, references, personal skills and any other information provided to us by potential candidates during the recruitment process. • Employee Related Information such as but not limited to position, attendance information (including absence, holiday and other leave records), salary details, tax details, benefits and pension scheme data, performance information, appraisals and other managerial performance information, training records, basic health information. • Payment Information such as but not limited to personal data with is necessary to process payments under contracts of employment or any other contracts requiring payment. • Miscellaneous Information such as but not limited to data which we are required to collect in order to comply with applicable anti-money laundering/counter- terrorist financing laws and regulations. How do we collect information about you? We collect your information in a number of ways, such as but not to: • From information that is publicly available such as the internet, the Companies Registration Office, the RBO platform, the various stock exchanges and other public sources. • From information received when you communicate with us directly via telephone, email, teleconference and any other forms of communication used. • From information provided in the course of proposing for potential services with a new Client, intermediary or similar, examples of which are deal information, proposed structure charts, legal opinions or anti-money laundering information. • From information received directly from Clients or those acting on behalf of Clients such as intermediaries and advisors. We also collect information when you give us your business card, enquire about our services, network with us at events, engage us for our services, register for our events. We may use this information to communicate with you about our firm, invite you to events and market our services to you. If you would like to opt out of receiving marketing information about us, you can do so at any time by writing to us or emailing us at the details below. How will we use the information we collect about you We process data for a variety of reasons: • The fulfilment of services outlined in written contracts with Clients. • To invite Clients and contacts to events. • Other day-to-day administration purposes that would be in our legitimate business interests. • To provide proposals to Clients at their request. • In accordance with Anti-Money Laundering Legislation. • Filling of employment vacancies. • In accordance with our compliance obligations to the Chartered Accountants of Ireland. We may also engage third party compliance firms to perform compliance reviews. • In accordance with the Return to Work Safely Protocol issued by the Government during the COVID-19 pandemic, to facilitate contact tracing. If we are in receipt of a valid request from Irish and European law enforcement authorities, we would make data available to them in accordance with our legal obligations. We will use your information about you to provide the services you have requested from us and, if you agree, to contact you about other products and services we think may be of interest to you. We are able to use your information because we have a contractual obligation to you or because you have consented to the use of your information in certain ways. We have no intent or interest in sharing your personal data with other services, other than the above, without your permission. Your rights You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. We may have to apply an appropriate charge for this service depending on the circumstances. You may be asked for additional data to verify your identity as part of processing the request to exercise your rights. We will endeavour to respond to all requests within 30 days of receiving the initial request. If we are unable to complete the request within the 30-day limit, we will notify you within the required time limit. We want to make sure that your personal information is accurate and up to date. You have the right to ask us to correct or remove information you think is inaccurate. You also have other rights, including: the right to erasure, right to restrict processing of your information; the right to data portability; and the right to object to certain uses of your information. We do not carry out any automated decision making or profiling activities, so the rights in relation to automated decision making and profiling would not apply. You can learn more about your rights at:  https://www.dataprotection.ie/. Security We use a variety of security technologies and procedures to protect the security of your personal data from loss, misuse, alteration, disclosure or destruction. In particular, we ensure that all appropriate confidentiality obligations and technical and organisational security measures are in place to prevent any unauthorised or unlawful disclosure or processing of such information and data and the accidental loss or destruction of or damage to such information and data. Data retention We retain personal data only for the length of time necessary to provide services to customers, engage in consented to marketing activities, as required by law, and other legitimate purposes of our business. Website Our website may use Google Analytics Tracking and WordPress cookies. Cookies A cookie is a small text file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. The use of cookies is now standard operating procedure for most websites. However if you are uncomfortable with the use of cookies, most browsers now permit users to opt-out of receiving them. In that case, you may find some functionality on our website impaired. After termination of your visit to our site, you can always delete the cookie from your system. You can find information on how to use browser settings to stop unwanted cookies in Chrome, Firefox, Opera, Safari and Internet Explorer. For other browsers, please consult the help menu for that product. Analytics We may use Google Analytics on our website. Google Analytics writes cookies to your device (detailed above). Google Analytics necessitates the transfer of some data to servers in the United States. Google Analytics’ terms of service, which all Google Analytics customers must adhere to, prohibit sending personally identifiable information (PII) to Google Analytics. PII includes any data that can be used by Google to reasonably identify an individual, including (but not limited to) names, email addresses, or billing information. The Google Analytics Privacy Policy is available here  https://policies.google.com/privacy?hl=en. Other Purposes Other purposes for which we might process personal data can include: Legal Action Where necessary we will process personal data provided to us for the purposes of seeking legal advice or other legal purposes. Examples of such processing would include providing information to debt collection agencies in the event of persistent non-payment for products or services. Also, where we receive a formal request under Section 8 of the Data Protection Acts 1988 and 2003 or Article 23 of the General Data Protection Regulation (GDPR) we may be required to disclose personal data of website users, business contacts and/or clients to An Garda Síochána, the Revenue Commissioners, or other relevant organisations. Cross-Border Data Transfer We may transfer certain personal data outside of the EEA to companies working with us or on our behalf for the purposes described in this Privacy Statement. Should this occur your personal data will continue to be protected by means of contracts we have in place with those organisations outside the EEA, containing standard data protection clauses which are in a form approved by the European Commission. How to contact us Should you need to contact the Privacy Officer for Pivotal Corporate, you may do so in writing at either our postal or email address below: Pivotal Corporate & Trust Solutions Ltd, 45 O’Connell Street, Limerick info@pivotalcorporate.com Updates or Questions This privacy policy will be reviewed and updated from time to time. If any update occurs, this will be communicated on our website and to our clients and contacts via updated terms of business or privacy notice, as appropriate. It would also be reviewed each time we add functionality to our website. This privacy notice was last updated on 3rd February 2022

12. DO WE MAKE UPDATES TO THIS NOTICE?

 In Short:  Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

 If you have questions or comments about this notice, you may email us at info@pivotalcorporate.com or  contact us by post at:

Pivotal Corporate
First Floor, Universal House
Shannon
__________ , Co. Clare V12 T13
Ireland

14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

 Based on the applicable laws of your country , you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a  data subject access request .

This Privacy Policy was created using Termly's Privacy Policy Generator